FAQ
Frequently Asked Questions
Everything you need before booking and check-in at Njoy Pool Villa.
Stay Information
What time is check-in / check-out?
Check-in starts at 15:00 and check-out is by 12:00 noon.
Do you have Wi-Fi?
Yes. Free high-speed Wi-Fi 500/500 Mbps is available.
Is Netflix available?
Yes. Netflix is available for guest entertainment.
Can I contact you via WhatsApp?
Yes. WhatsApp is available at +66 87 236 2364.
Policies & House Rules
Are pets allowed?
Pets are not allowed.
Is smoking allowed?
Smoking is not allowed inside the villa.
What are the quiet hours?
Quiet hours are from 22:00 to 06:00. Please respect neighbors.
How much is the direct-booking deposit?
A ฿2,000 deposit is required to confirm direct bookings.
Is there a security deposit?
Yes. A ฿5,000 refundable security deposit is required and refunded after check-out inspection.